Sea Mist & Grace

Refund Policy

Sea Mist & Grace thanks you for doing business with us! We appreciate you as a client and hope to see you back again and again! If you have any questions about our returns policy, please contact Misty at 910-803-0335.

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ALL SALES ARE FINAL POLICY - Tanning Services such as, single tans, spray tanning services, memberships, 30 day packages, and all other services at Sea Mist & Grace follow a final sale policy which states that once clients make a purchase, they will not be able to return that item for a replacement or refund. 

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Responsibility of Payment Policy:

1. All EFT memberships are continuous for a 12 month contract.  They automatically expire at the end of the contract which then requires renewal. This is agreed upon the person at sign up, with signature and card on file. Person(s) are required a minimum of 6 bank drafts, with no exceptions... even if medical, personal, physical, or emotional issues arise. 

2. All purchases of tanning packages, visits, and EFT memberships are in the ownership of the person who made the purchase, or the name of the person on the card information when the package(s) are/were purchased. Transfer of packages from one account to another is only allowed if deemed so by manager approval and only to those with ownership of purchased items.

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No refunds or exchanges on tanning products. Sea Mist & Grace is dedicated to providing a clean and safe environment for all clients. We do not accept refunds or exchanges on products once purchased. Please purchase a sample packet if you are unsure of a product or ask one of our sales professionals for advice on the best products!

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EXCHANGE ONLY POLICY - Boutique items such as clothing, bags, shoes, candles, skincare, etc. are exchange only within 14 days.  If there are quality issues with any of our products we want to make that right for you!  You may exchange for the same item or apply your credit toward a different item that will put a smile on your face! Our goal is to always make you smile and for you to leave our shop feeling encouraged.